About the Company
Q： Who is Bestydecor and where is your factory located?
A：Bestydecor is Décor Mirror Frame manufacturer and supplier, located in Qufu City, Shandong province.
Q： Are you a factory or a trading company?
A: Bestydecor is factory, produce and exporting home décor mirrors directly.
Q： What certifications does your company hold?
A: FSC / BSCI / ISO9001 / CE / ROHS
Q： What is your main export market?
A: European countries, Australia, US etc
Q： Can I visit your factory or showroom?
A: Yes. Welcome to visit our factory and showroom for mirror selection.
Products & Quality
Q： What products do you offer?
A: Wall mirror / Floor mirror / Standing mirror / Framed mirror / Frameless mirror / LED mirror
Q：Do you support OEM / ODM custom designs?
A: Yes. Share your design or artwork, Our strong R&D team will arrange sample according to your request.
Q： Can you produce according to my sample or drawing?
A: Yes. Bestydecor is with strong R&D team, professional production staff to produce our current and your designed mirror.
Q： What is the quality of your mirror glass?
A: Normally we use aluminium mirror for regular mirror. Silver mirror, copper free mirror, tempered mirror is also available to meet your different requirements and usage.
Q： Are your LED mirrors suitable for bathroom use?
A: Yes. With copper free mirror, water proof LED light strip which will let the LED mirror be suitable for damp bathroom.
Q： What is the lifespan of an LED mirror?
A: 3 year warranty
Customization & Samples
Q： What is your MOQ (Minimum Order Quantity)?
A: MOQ is 100pcs each size and each style
Q： Can I get a sample before placing a bulk order?
A: Yes, sample is available for your quality check before placing bulk order.
Q： How long does it take to produce a sample?
A: 7-14 days
Q： Can you develop a new design exclusively for my brand?
A: Yes. With your artwork, we will develop your own brand mirror items.
Q： Do you protect my design and exclusive rights?
A: Yes. We will keep your design as exclusive right, and will not sell to other customers.
Pricing & Payment
Q：How do you offer competitive prices?
A: Bestydecor is manufacturer not trading company or agent, which can control inner production cost, management cost, communication cost, promotion cost. Considering all, we can offer competitive price but with guaranteed quality.
Q： What information do you need for a quotation?
A: Your business type, package, quantity for an valued quotation.
Q：What payment terms do you accept?
A: 30% as deposit, balance against copy of B/L.
Q： Is there a discount for bulk orders?
A: Yes
Production & Delivery
Q： What is your production lead time?
A: 50-55days for 40HQ container.
Q： Can you guarantee on-time delivery?
A: Yes. We can control and adjust inner production plan which will guarantee on-time delivery.
Q： Which port do you ship from and what trade terms do you support?
A: FOB Qingdao trade terms.
Q： How do you package mirrors for export?
A: Standard exporting carton with inner bubble bag and polyfoam protection.
Quality & After-sales Service
Q： How do you control quality?
A: Bestydecor is with professional production team, strict Quality Check system for each production process. Be sure each mirror is with good quality when our customers receive them.
Q： What if I receive damaged or defective products?
A: We will take the responsibility if mirror damaged due to our package and production issue.
Q： How quickly will you respond to my inquiry?
A: 7x24 hours
Q： What after-sales support do you provide?
A: Fast response. Supply solution whatever for mirror selection, package or delivery.
Installation & Usage Tips
Q：How should I install a wall-mounted mirror safely?
A: We fixed the hooks on the back of the mirror frame. Also use the hardware accessory we supplied. Don't choose a wire or chain for hanging the mirror.
Q： How do I clean and maintain mirrors?
A: With neutral detergent, clean and soft cloth to wipe it.
Q：What are the power options for LED mirrors?
A: 100V / 110V / 220V / 230V etc. we supply power according to your requirement.
Q： Where can I see your latest new products?
A: You can contact us for getting latest mirror catalog. You can also follow our below media link.
Facebook: https://www.facebook.com/profile.php?id=100063590245117
Instagram: https://www.instagram.com/miya_bestydecor/
YouTube: https://www.youtube.com/@Miya-Bestydecor